Already a popular app before the pandemic, WhatsApp has seen its usage grow even more as in the post-COVID world. With over two billion active users, the messaging app has permeated multiple aspects of life—from daily communication to transactions to resource coordination.…
However, today’s app developers aren’t going to settle for adequate solutions. In their pursuit of multifaceted superapps, where’s the event horizon where super wallets end and superapps are born?…
To that end, how can a digital omnichannel approach tip the scales to a more favorable state? Let’s map out a tentative use case for omnichannel implementation in the hospitality sector.…