Personalized Engagement

Personalize communications, offers, content, and entire audience journeys based on individual profiles and behavior.

Personalized Engagement Based on User Location

Steve, a frequent business traveler, chooses to stay at a Vision Hotel during a business trip to Tokyo.

“I haven’t seen my friends in Tokyo in two years. Might as well use this chance to catch up with them.”

Steve Icon
he receives a welcome SMS Use case

Upon check-in, he receives a welcome SMS from Vision Hotel along with the WIFI access details and an incentive to download the hotel app.

Receives the 300 loyalty points Use case

He downloads the app, opens it, is auto-registered, and receives the 300 loyalty points.

He receives an app notification Use case

Later that day, he receives an app notification.

Invites his local friends and enjoys Use case

Steve invites his local friends to the bar and enjoys some drinks with them.

Asking him to rate his experience Use case

After checking out of the hotel, he receives an app notification asking him to rate his experience. He gives it five stars.

Deliver Personalized Engagement with RESUL.

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