Designing Connected Experiences: A Practical Guide
Connected Experience (CE) presents the latest evolution of customer engagement—a far more expansive and seamless successor to omnichannel marketing. However, what exactly is CE? What must you take into consideration when designing a CE that reflects your organization’s priorities?
In this webinar, you will learn:
- Tips for creating customer-centered CE design that fosters long-term loyalty
- Building blocks of a seamless, data-driven, individualized experience across physical and digital worlds
- The impact of emerging technologies on CE
- Real-world examples of successful CE
- How RESUL will enable your CE evolution
Mani Gopalaratnam
CTO,
Resulticks
Mani Gopalaratnam
CTO,
Resulticks
With more than three decades of experience in the technology and Innovation space, Mani has demonstrated his expertise in IoT, predictive modeling, and big data solutions across a broad spectrum of industries including insurance, banking, capital markets, telecommunications and more. As Resulticks’ Chief Technology Officer, he is instrumental in the design of the solution's architecture, implementation approaches to market and application within client business environments.
