What you should know to fuse AI and customer experience



  • Companies are entering new levels of technical sophistication, with an ever-growing pool of customer data at their disposal. 
  • On the other hand, consumer expectations soar through the roof in an uber-digitized landscape.
  • Among the many components that make up the complex, long-term project that is digital transformation, artificial intelligence has been an attention magnet for business leaders across industries.

The time of customer centricity is now.

How do you tap into the power of AI and use it for the creation of customer experiences that can drive your company’s growth? Here are three tips handpicked from our recent webinar, AI and customer experience: How brands can fuse them for actual value, led by Dr. Ayesha Khanna and our CEO, Mani Gopalaratnam.


Resulticks & the CDP Institute: Developing a Connected Experiences Vision

23 Oct, 2023

Connected Experience is hailed as the next great audience engagement paradigm, but what does it

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An I for An I: Invest in Your Customers, and They will invest in you

04 Oct, 2023

In our increasingly complex and competitive mobile world, turning product-centric banking to cus

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Bank to the Future: Join Jim Marous for a look at the future of banking

16 Jun, 2022

Banking 4.0 will eliminate physical bank branches and replace them with digitized experiences. Learn more

How not to get left on “read” Creating conversions through omnichannel conversations

13 Jun, 2022

In this session, discover why engaging banking customers in omnichannel conversations that evolv

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Redefining CX through Modern Messaging Solutions

03 Dec, 2021

Meeting new consumer needs and expectations is critical to business success. 

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Marketing with a KISS

25 Mar, 2021

Making personalized digital acquisition easy is where the future lies, but getting it right can

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